1. Introduction
Welcome to Feloo Shop ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our online store.
2. Information We Collect
Personal Information
- Phone number
- Shipping addresses
- Payment information processed through Paystack
- Order history
Automated Data
- IP address, browser type, and device information
- Cookies and usage data (see Section 5)
3. How We Use Your Information
- Process and fulfill your orders
- Communicate about your orders and provide customer support
- Improve our website and personalize your shopping experience
- Prevent fraud and comply with legal obligations
4. Data Sharing
We do not sell your personal information. Your data may be shared with:
- Paystack - Our secure payment processor to complete transactions
- Shipping carriers - To deliver your orders
- Service providers - For website analytics
- Legal authorities - When required by law
5. Cookies & Tracking
We use cookies to:
- Remember your preferences and shopping cart
- Analyze website traffic
You can disable cookies in your browser settings, but some features may not work properly.
6. Data Security
We implement industry-standard security measures including:
- SSL encryption for all data transmissions
- Secure payment processing through Paystack
- Encrypted order data
7. Your Rights
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request a copy of your data
- Lodge complaints with data protection authorities
8. Policy Updates
We may update this policy periodically. The updated version will be posted on this page with a new "Last Updated" date.
9. Contact Us
For questions about this Privacy Policy:
- Address: Ashaley Botwey - School Junction
- Phone: 0558628473